We’re here to help.
Whether you need app support, want to prepare an organisation, or would like to partner with GNM, choose the right contact route below.
Clear and safe supportNever include an OTP, PIN, password or full contact backup in your message.
App help and problem reports
Include your device type, operating system, GNM app version and a short description of the issue.
support@oceanbrown.gm →Plan a larger migration
Tell us the organisation name, approximate number of contacts and the support you need. Do not attach contact data.
Request organisation support →Work with the GNM team
For regulator, operator, technology, distribution, funding, media and community partnership enquiries.
Send a partnership enquiry →Contact the GNM team directly.
Your enquiry will appear securely in the GNM administration dashboard for review.
Help us help you faster.
For technical issuesInclude what you expected, what happened and any error message. You may attach a screenshot only after hiding phone numbers and private information.
Expected responseWe aim to acknowledge genuine enquiries as soon as possible. Response times may be longer during the national migration period.
Official communicationsTrust only messages published on this website or sent from an official OceanBrown address.